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FAQs
How can I share my feedback on iSUGEZT
Here are a few examples:
INSPIRE
Share an idea or an innovative suggestion that doesn’t currently exist.

Family and friends often face an anxious waiting period while patients are in surgery. iSUGEZT connects you with hospital executives in real-time to recommend charging stations for your tablets and cellphones while you wait.

CRITIQUE
Share a challenge or problem you encountered that you would like to see resolved.

A less than pristine hospital bathroom causes distress and negative reviews. Submit your idea for more frequent bathroom checks to prevent further business loss through iSUGEZT.

ENHANCE
Provide feedback to improve an existing product, service or experience.

During a hospital stay, something as simple as understanding how to use the television in your room and order meals can be helped by a demonstration from nursing staff. iSUGEZT offers you a platform to make that suggestion.

PRAISE
Praise for great service, experience or a job well done.

Losing personal belongings can be stressful during a hospital stay but a nurse or hospital executive who takes the initiative and commits their time to locate or replace them deserves your praise through iSUGEZT.

Is my feedback confidential?
Yes. Unlike feedback submitted on a public online review site, feedback submitted through iSUGEZT is not shared openly. You also have the option to provide your name or remain anonymous.
Do people know who submitted the feedback?
With iSUGEZT, you can supply your name and/or contact details with your feedback or remain anonymous. You are also given an additional option to choose whether or not you would like to be contacted.
Can I submit feedback online?
At present, it is only possible to submit feedback using the iSUGEZT app on an iPhone. We expect a web based platform and Android app to be available in the near future.
Is there a mobile app for iPhone and Android?
Currently the iSUGEZT app is only available on iOS for iPhones. An app for Android users will be available soon.
Where do I download the mobile app?
Download the free iSUGEZT app from the App Store.

Make a suggestion that reaches healthcare decision makers rather than a complaint that goes unheard

INSPIRE

Share an idea or an innovative suggestion that doesn’t currently exist.

Family and friends often face an anxious waiting period while patients are in surgery. iSUGEZT connects you with hospital executives in real-time to recommend charging stations for your tablets and cellphones while you wait.

CRITIQUE

Share a challenge or problem you encountered that you would like to see resolved.

A less than pristine hospital bathroom causes distress and negative reviews. Submit your idea for more frequent bathroom checks to prevent further business loss through iSUGEZT.

ENHANCE

Provide feedback to improve an existing product, service or experience.

During a hospital stay, something as simple as understanding how to use the television in your room and order meals can be helped by a demonstration from nursing staff. iSUGEZT offers you a platform to make that suggestion.

PRAISE

Praise for great service, experience or a job well done.

Losing personal belongings can be stressful during a hospital stay but a nurse or hospital executive who takes the initiative and commits their time to locate or replace them deserves your praise through iSUGEZT.